Long Wrap

If you’re thinking about owning an OSKA try the FAQs and the Testimonials. For information on the various conditions the  OSKA Pulse is used for, you may like to check the conditions.

If you are not certain about getting this product please feel free to call us with your questions or concerns.

Phone: 1300 764 117  or  +61 8 9306 1200

Email: support@medictechnology.com.au

60-DAY MONEY-BACK GUARANTEE

If no benefit is experienced after 60 days, the product may be returned for a refund, subject to the conditions below.

Conditions:

• If, after using the Oska Pulse for 30 days as directed, no improvement is noticeable, please contact Customer Support on 1300 764 117, or email support@medictechnology.com.au, to discuss further treatment suggestions
• If no benefit has been experienced after 60 days, the product may be returned for a refund.
• As some conditions may take much longer to resolve, (longer than 60 days) we may extend the offer for an agreed length of time.
• In order to return the product you will need to contact us and request, or download, a Returns Authorisation Form.

What to do:

• The Oska Pulse must be returned in its original box, undamaged and with all accessories.
• The refund does not include the cost of postage and is for the purchase price of the Oska Pulse device only.
• For health reasons, used wraps cannot be refunded; therefore, if both wraps have been used, the refund will be less $90.
• Refunds are paid within 5 working days of MTI receiving the Oska Pulse, using the same method by which the Oska was purchased, i.e. credit card or direct deposit.
• Please be aware that product purchased using Paypal, After Pay or Stripe will have incurred a merchant imposed processing fee.
• Your refund will therefore be the purchase price paid, less any credit card or other fees charged, less the compression wraps if used.
• Subject to the conditions above, complete the Returns Authorisation Form.
• Pack goods, including the Returns Authorisation Form, into the box ready for postage and address to:
     Medic Technology International
     PO Box 1939
     WANGARA   WA  6947

If you would like to discuss this in more detail, please feel free to contact us.   Customer satisfaction is extremely important to us.

Customer Support
support@medictechnology.com.au
Medic Technology International Pty Ltd
Ph: (08) 9306 1200 or 1300 764 117

AUSTRALIA AND NEW ZEALAND

Same Day Pick-up
For personal collection, please arrange by calling Customer Support on 1300 764 117 or, if preferred, (08) 9306 1200

Postal Orders
Orders received on a working day (Monday to Friday) before 2:00pm West Australian time will be posted on the same day via Australia Post.

Unless otherwise requested, all orders are dispatched via Australia Post Express delivery. A tracking code is made available through the same method your order was placed, indicating the ETA, which will depend on postal services to your delivery address. On average, one to three working days. However, COVID-19 restrictions, Christmas and special holidays may have an impact on our intention to have your order delivered in the fastest possible way.

Contact-less delivery
In the interest of public health and safety, some delivery drivers may no longer require personal signatures on delivery. A photo of the premises to which the order was delivered may be needed as proof of delivery. Thank you for being so understanding in this matter.

PICKUP AND SHIPPING

Same Day Pick-up is available. All orders are sent via tracked postage.

CUSTOMER SERVICE

We are available from 9am - 5pm Monday to Friday to answer your questions.