THIS PRIVACY POLICY IS EFFECTIVE FROM OCTOBER 20, 2022
The Data Controller
Our website address is: https://www.oskapulse.au. The corporate entity is Medic Technology International Pty Ltd.
ABN 22 146 312 594.
Phone number:
+61 8 9306 1200.
Address:
P.O. Box 1939, Wangara.
Western Australia. 6947
Information we collect
Personal information
Personal information is information about an identifiable individual. This, however, does not include information which is anonymous, i.e., where the identifying data fields are removed. Generally, you can visit our Site without revealing your personal information. However, we can collect identifying data, such as name, surname, email address, residence and any other information that you voluntarily provide by communicating with us, such as by registering a device, downloading an application, creating an account, sending an email, submitting an online information request form or purchasing something from our store.
Additionally, we can collect any other personal information that you choose to provide to us through our Products and Services. This includes information you provide to us (or our service provider) to apply for a job. Other information provided through a job application may include, for example, your educational and employment background, your contact information, and immigration status. All personal information that you may provide to us is voluntary and you are, at no time, required or obliged to provide any information.
In some cases, Medic Technology International Pty Ltd may collect information about you that is not personally identifiable. Examples of this type of information include, but are not limited to the frequency of your use of this website and the route by which you choose to access it, and your use of hyperlinks available on this website. We and our service providers or agents may process and use this data for purposes including, but not limited to planning website development, assessing patterns of use, planning, and assessing marketing initiatives by Medic Technology International Pty Ltd. This information is gathered by certain tools and methods such as the collection of your IP address or the use of cookies. We use your IP address to help diagnose problems with our server, to administer our websites, and for other purposes discussed in this privacy policy. We do not link IP addresses to personally identifiable information except for fraud prevention.
Medic Technology International Pty Ltd uses cookies to help provide site stability, security, and a user experience free of interruption. These cookies are essential to the proper functioning of Medic Technology International Products and Services. To learn more about cookies, similar technologies and the choices offered to control these types of activities, see our Cookies section below.
Shopify
Payment for our product purchased online is made through Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment:
If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, PayPal and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
General
Finally, regardless as to how and from whom we collected information, we will not sell nor share your personal information to any organization for any purpose unless you explicitly direct and authorize us to do so.
If there are any changes to our practice in the future, this will be reflected in an updated Privacy Notice.
What do we do with your information?
If you do voluntarily provide personal data through our Products or Services, we may use this information to provide you the business service or to respond to your requests (including to consider you for employment). For such extents, we may process personal data in order to fulfil legal obligations relevant to us. Furthermore, we may send you communications in order to provide other information that we think may be of interest to you. Please see below the “Marketing Communications” section for more information on your options for such communications.
To the extent permitted by applicable local law, we may provide your personal information to other entities – which can process your data as our processors or as autonomous controllers – as described in this section:
We may provide your personal information to our partner entities that are not within our corporate family. We may use your personal information to communicate with you via email or share with vendors and service agencies that we may engage to assist us in providing our Services to you. For example, we may provide your personal information to a marketing, research and/or advertising agency to send advertising to you on our behalf.
We reserve the right to release contained personal information concerning any user when that user partakes (or is reasonably suspected of partaking) in any illegal activity. If permitted by applicable law in your jurisdiction, we may make such disclosures without a subpoena, warrant, or other court order, and we may also make such disclosures when we suspect a user is in violation of our Terms of Use or other published guidelines.
We may release any information, including personal information, in response to court and governmental orders, civil subpoenas or discovery requests where permitted by applicable local law, and as otherwise required by law. We cooperate with law enforcement agencies in identifying those who may be using our servers or services for illegal activities. We also reserve the right to report any suspected illegal activity to law enforcement entities for investigation or prosecution.
We may transfer your personal information to a successor entity in connection with a merger, acquisition, consolidation or other corporate reorganization in which Medic Technology International Pty Ltd participates or to a purchaser of all or substantially all of Medic Technology International’s assets, including a sale in bankruptcy where permitted by applicable local law.
We may also share your personal information with your consent, such as if we ask your permission to use your testimonial in our advertising. You can withdraw such consent at any time.
You may request for us to provide an accurate list of our processors by writing to our email contact.
Your Rights and Responsibilities
In general, you are entitled to at any time access your personal information. You have the right to request rectifying, erasing, transferring some of this information to other organizations or restricting its processing. You may also have rights to object to some processing and, where we have asked for your consent to process your data, to withdraw this consent. These rights may be limited in some situations – for example, where fulfilling your request would reveal personal information about another person or where we can demonstrate that we have a legal requirement to process your data. In some instances, this may mean that we are able to retain data even if you withdraw your consent. If you would like information about any limitations of your rights please contact our Privacy Team. In more detail:
You may update your registration and ordering information (information you are required to provide in order to register with us when you register in connection with Medic Technology International Products or Services or ordering the same) at any time by logging into your account on our Website (including through any web or Medic Technology International Product Software Apps), and you agree to keep your registration and ordering information current at all times while your account is active.
If you submit any personal information relating to other people to us or to our service providers, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.
Where we require your personal information to comply with legal or contractual obligations, then provision of such data is mandatory: if such data is not provided, then we will not be able to manage the relationship, or to meet obligations placed on us. In all other cases, provision of requested personal information is optional.
Consent
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, including location services, at any time, by contacting us at support@medictechnology.com.au or mailing us at Customer Support, Medic Technology International Pty Ltd, PO Box 1939, Wangara, WA, 6065.
Marketing Communications
In jurisdictions that require prior consent for marketing communications, we may send you promotional e-mails if you have consented to receiving such communication. At any time, you may revoke your consent for the receipt of communications that Medic Technology International sends to you by following the unsubscribe process or contacting us at privacy@oskawellness.com. Please follow the instructions in our emails to unsubscribe from receiving future marketing communications from us.
Please note that even if you unsubscribe from newsletters and promotional emails, we may still need to contact you with important transactional information about your account or your equipment.
Legal Basis for the Processing
The processing of your personal data is necessary to permit us to provide you the Product or Service required, respond to your requests, and fulfill our related obligations. The processing of personal data is also necessary for us to fulfill our legal obligations according to law or other regulations. If you do not provide us with your information, we will not be able to provide you with the service or respond to your requests.
On the other hand, the provision of your data for marketing purposes is not necessary to provide you the Product or Service required and we may only process your data with your prior consent.
Data Retention Period
Medic Technology International Pty Ltd will keep your personal data for as long as is reasonably necessary for the business purpose related to the provisions of service, such as provide you with the feedback or information that you may request.
In the case of legal obligations, personal data is stored for such period as is necessary in order to comply with each legal obligation.
Purpose Limitation and Data Integrity
Medic Technology International Pty Ltd will only process personal information in a way that is compatible with and relevant to the purpose for which it was collected or authorized for by the individual. Medic Technology International Pty Ltd will take reasonable steps to ensure that personal information is accurate, complete, current, and reliable for its intended use.
Residents of the European Economic Area
Medic Technology International Pty Ltd respects your right to access and correct your personal information.
To request confirmation whether your personal data is being processed;
To request access to your personal data;
To request correction of inaccurate personal data relating to you;
To object to Medic Technology International’s processing of your personal data for direct marketing;
To oppose processing based on our legitimate interest for reasons relating to your particular situation. We may continue to process your personal data, even if you have opposed to the processing, if we have compelling legitimate grounds for the processing which overrides your privacy interest;
To request (under certain circumstances) the deletion of your personal data. This does not apply if we, for example, are required under law to retain your data;
To request (under certain circumstances) the restriction of the processing of your personal data; and
To receive a copy of the personal data concerning you in a structured format and, if technically feasible, transfer the data to another data controller (data portability). Please note that the right to data portability only includes data which you have provided yourself and which we process based on certain legal grounds, e.g. the agreement with you (the terms).
To lodge a complaint with a Data Protection Authority if you have concerns about our practices concerning the processing of personal data.
You may request to review, correct, update, or delete your personal information at any time by contacting us via email at support@medictechnology.com.au.
Third-Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links to Third Party Sites
The Site or a Medic Technology International Pty Ltd Product or Service may provide links to other web sites or resources over which Medic Technology International does not have control (“External Web Sites”). Such links do not constitute an endorsement by Medic Technology International Pty Ltd of those External Web Sites. You acknowledge that Medic Technology International is providing these links to you only as a convenience, and further agree that Medic Technology International Pty Ltd is not responsible for the content of such External Web Sites. Your use of External Web Sites is subject to the terms of use and privacy policies located on those Web Sites. We encourage you to read the privacy policy of any website that you visit before you provide any information to the operator of that website.
Security
We employ procedural and technological security measures that are reasonably designed to help protect your personally identifiable information from loss, unauthorized access, disclosure, alteration or destruction. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on our websites and email covered by this Privacy Policy. We may store certain personally identifiable information you submit while on our websites in persistent cookies on your computer in an encrypted format. We use persistent cookies. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions in your Internet browser’s “help” file. We set a persistent cookie to store certain information, which enables us to track and target the interests of our users to enhance their experience on our website. Medic Technology International Pty Ltd has agreed to allow a select group of marketing platforms to place persistent cookies on our website. These cookies may be used for targeted online advertising by Medic Technology International Pty Ltd . These cookies do not enable marketing platforms to collect personally identifiable information. Use of the cookies by the marketing platforms is subject to their privacy policies.
Users Outside of Australia
If you are visiting our Site or using a Product or Service from locations outside of Australia, please note that any information you provide to us through your use of the Medic Technology International Pty Ltd Products or Services may be transferred to and processed in countries other than the country from which you accessed Product or Service, including the United States where our computer systems are currently based.
Please be aware that your personal data may also reside on servers in other countries. Your data may be transferred to the United States and other countries, which may not offer an equivalent level of protection as that in your country.
Children’s Privacy
We do not knowingly permit children under age 13 to register for any content, product or Service. We do not knowingly collect, use or disclose personal information about users under age 13 except as permitted by law.
Privacy Notice Updates
Medic Technology International Pty Ltd may need to update this Privacy Notice on occasion. If we update this Privacy Notice, we will post the updated Privacy Notice on our Site and update the effective date at the top of the notice. We encourage you to regularly visit this Privacy Notice to ensure that you are aware of our current practices with respect to any information that you provide to us through the Site.
Questions
If you have any questions regarding this Privacy Notice, please contact us at support@medictechnology.com.au.